• When your order has been confirmed
• When the order is not in stock
• When the order has been dispatched (track and trace code)

The track and trace information from PostNL, FedEx and DHL is always sent to the e-mail address provided upon registration. You will also find the track and trace code in your order via your Order Overview.

Automatically providing your customer with their track and trace information

You can enter your customer’s e-mail address during the ordering process. Your customer will then receive an e-mail via TrackTraceCode with the track and trace code required to monitor the status of their parcel. The name EDC Wholesale is not present anywhere in the e-mail.

Status update with API interface

Using an API interface that can be used to link your webshop and EDC Wholesale, you can be kept up-to-date on the status of your order. See our Feeds page . An account is required in order to access this page.

More - Shipping and discretion:

• Privacy policy
• Warehouse Pickup
• DHL Packstation
• BPost Point
• PostNL Collection Point
• Choose the delivery date yourself
• Discreet Shipping
• Delivery times